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privacy |
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Data Protection & Privacy Policy
Introduction
The purpose of this policy is to explain how Wimborne Business Systems Limited collects protects and uses personal data. Wimborne Business Systems Limited is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully in accordance with the UK Data Protection Act 1998.
What Types Of Personal Data Does Wimborne Business Systems Limited Collect?
Wimborne Business Systems Limited needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name company size and sector individual contact names and job titles for delivery installation support and billing postal address elephone and fax numbers e-mail addresses. Wimborne Business Systems Limited also has access to personal data that is generated over the Wimborne Business Systems Limited network including IP and email addresses for incoming and outgoing data and network usage data. In certain circumstances Wimborne Business Systems Limited may also collect financial information about Wimborne Business Systems Limited customers and end users from third parties to enable Wimborne Business Systems Limited to assess its risks in granting credit terms and contact information about organisations Wimborne Business Systems Limited considers may be interested in Wimborne Business Systems Limited products and services.
How Does Wimborne Business Systems Limited Obtain Personal Data?
Wimborne Business Systems Limited obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone fax or email or by application form) from enquiries made by existing customers and potential customers (including information gathered at marketing events and via the Wimborne Business Systems Limited web site) from third party list brokers from resellers who pass on personal data to Wimborne Business Systems Limited about end users and directly from the Wimborne Business Systems Limited network.
How Does Wimborne Business Systems Limited Use The Personal Data That It Holds?
Providing and Improving the Wimborne Business Systems Limited Service
Most of Wimborne Business Systems Limited use of personal data is necessary to enable it to provide a service to its customers and its end users including order processing delivery installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition Wimborne Business Systems Limited may also use personal data to improve on the level and type of service Wimborne Business Systems Limited offers to its customers. As part of this interest in improving the service provided Wimborne Business Systems Limited may process personal data for the purposes of sales analysis and customer usage statistics.
Direct Marketing
Wimborne Business Systems Limited may from time to time inform its customers end users and potential customers about Wimborne Business Systems Limited and Wimborne Business Systems Limited affiliate products and services and other information Wimborne Business Systems Limited feels may be of interest. Customers and other recipients of information from Wimborne Business Systems Limited may indicate at the time they first place an order with Wimborne Business Systems Limited whether or not they wish to receive such information or at any later time by simply contacting Wimborne Business Systems Limited.
To Whom Does Wimborne Business Systems Limited Disclose Personal Data?
Wimborne Business Systems Limited will pass personal data within its internal departments in order to fulfil sales and support obligations as well as to finance departments to enable invoicing. As a general rule Wimborne Business Systems Limited does not disclose personal data to unaffiliated third parties except where customer consent has been obtained where Wimborne Business Systems Limited is under an obligation by law to disclose personal data or where Wimborne Business Systems Limited has contracted with third parties to assist in providing services to Wimborne Business Systems Limited customers such as for delivery installation and systems support services.
How Does Wimborne Business Systems Limited Protect the Personal Data it Holds?
Wimborne Business Systems Limited takes customer confidentiality and security very seriously. Wimborne Business Systems Limited has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Wimborne Business Systems Limited. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective. Wimborne Business Systems Limited will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security as set out in the applicable Wimborne Business Systems Limited Acceptable Use Policy.
Customers Rights
European Economic Area legislation gives individuals whose personal data is held by Wimborne Business Systems Limited specific rights to access and rectify personal data held about them. These include the right to:
obtain from Wimborne Business Systems Limited for a prescribed fee confirmation that personal data is held as well as a written description of such personal data the purpose(s) for which it is being used the source(s) of the personal data and details of any recipients request the deletion or rectification of personal data which is inaccurate as explained in Direct Marketing above to object to any unsolicited information sent by Wimborne Business Systems Limited regarding promotions or new products and services.
Contact Details
If any individual wishes to contact Wimborne Business Systems Limited regarding the personal data held about them or has any other question about Wimborne Business Systems Limited data privacy procedures they should send a letter to the directors of Wimborne Business Systems Limited.
Policy Updates
As part of Wimborne Business Systems Limited commitment to compliance with data privacy requirements and to reflect changes in Wimborne Business Systems Limited operating procedures Wimborne Business Systems Limited may the terms of this policy from time to time and will post the revised policy on this website.
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